The IRS recently created a dedicated website for non-filers to enter their direct deposit payment information. If you’re required to file your taxes and haven’t filed for either 2018 or 2019, you should do so ASAP so you can receive your stimulus payment. You didn’t file your taxes in 2018 or 2019Īnother reason could be if you haven’t filed your taxes. If you gave the IRS your information through a tax return or by filling out the non-filers application, you can check back to see if you information has been added. The IRS updates Get My Payment data once per day, overnight.
If you encounter the error message after too many failed tried you’ll be locked out of the system for 24 hours. Whether you haven’t updated your address on file or you forgot your social security number, double-check to make sure your information is entirely correct, or you’ll get the error message. You may want to refer back to your 2018 or 2019 tax return forms to determine your AGI and figure out whether or not you qualify for a stimulus check. Keep in mind, this is based on your adjusted gross income (AGI), which includes a number of deductions.
If you made more than $99,000 a year as an individual or $198,000 as a couple, you’re likely not eligible for the stimulus check at all.
#Turbotax stimulus check problem full
If you make more than that, you might still be eligible for a lower amount than the full check, which is $1,200 for individuals and $2,400 for people who are married and filing jointly, along with $500 per child. Individuals and couples who made up to $75,000 individually or $150,000 as a couple and have a Social Security number are eligible. One reason you could be receiving the Payment Status Not Available message is that you aren’t eligible to receive a stimulus check, according to the IRS FAQ page.
#Turbotax stimulus check problem update
If you keep checking back every day, you’ll (hopefully) get an update on your stimulus check eventually - including where and when it was deposited or mailed. The agency recently updated its Get My Payment FAQ to explain that some people’s information just isn’t in the system yet: “The application doesn’t yet have your data we’re working on adding more data to allow more people to use it.”īasically, the tool launched without every single person’s information on it, but the IRS is working as quickly as it can to update it. Since we first published this article, the IRS has shed some light on why people are seeing the “Payment Status Not Available” error message. The IRS says there could be several reasons for this error message: The IRS stimulus check tracker doesn’t have your data yet But many have reported getting an error message that reads “Payment status not available” after entering their information into the system, followed by “According to the information we have on file, we cannot determine your eligibility for a payment at this time.”
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